COVID-19 Vaccines

How do I find a copy of my vaccine receipt?

Receipt of vaccines can be downloaded and printed from the province of Ontario's COVID-19 vaccine portal. 

 Book an appointment at a participating local pharmacy

Participating pharmacy clinics

Provincial online tool

Book online using the provincial online vaccine booking tool. 

Call 1-833-943-3900 (TTY 1-866-797-0007), open daily from 8:00 a.m. to 8 p.m. if you require assistance with booking or have questions about COVID-19 vaccines.

Reporting COVID-19 Immunizations received outside of Ontario or Canada 

If you received your COVID-19 immunizations outside of Ontario or Canada, please submit a record of your immunization to KFL&A Public Health.

If you received your first dose outside Ontario or Canada, you must report your immunization before booking your second dose.  

One-time sign up list

Individuals need to sign up only once per vaccination clinic. Individuals will remain on the standby list until they either receive a vaccination or request to be removed.

• INVISTA Centre – First and those eligible for their second dose – 1350 Gardiner’s Road, Kingston
• Strathcona Paper Centre – First and those eligible for their second dose – 16 McPherson Drive, Napanee

Daily sign up list

• Kingston Community Health Centre – 263 Weller Avenue, Kingston

How do I cancel an appointment? 

• If you booked your appointment through KFL&A Public Health’s Simply Book link:
  • If you booked online – go to the confirmation email you received when you booked and follow the instructions.
  • If you booked by phone – call KFL&A Public Health’s Booking Centre at 343-477-0172.
• If you booked your appointment with a pharmacy or hospital, contact them directly to make any changes.
• If you scheduled an appointment through the provincial online vaccine booking system, you can reschedule or cancel by following these steps:
  • If you booked online – go to the confirmation email you got when you booked and follow the instructions.
  • If you booked by phone – call the Provincial Vaccine Booking Line at 1-833-943-3900 (TTY 1-866-797-0007).
    • You will need your:
    • health card (information on front and back)
    • postal code

 How do I book an appointment if I don't have an Ontario health card?

You do not need an Ontario health card to receive the vaccine.

The provincial booking tool requires the green photo health (OHIP) card as a form of authentication when booking. Both the numbers on the front and back of the card are required. An expired health card can be used to create a vaccination appointment through this online tool.

Individuals who have a red and white health card will need to call the provincial call centre to book their appointment. Call: 1-833-943-3900 (TTY 1-866-797-0007), open daily from 8 a.m. to 8 p.m.

If you do not have a health card, you will be directed to your local public health unit to validate your identity. Once your identity and eligibility are confirmed, the public health unit will provide you with a booking ID which can then be used to book an appointment online using the provincial booking tool, or through the call centre. KFL&A residents can call 343-477-0172, open Monday to Friday from 8:30 a.m. to 4:30 p.m. 

Which vaccine should I get for my second dose?

If your first dose was:

• AstraZeneca: you can get AstraZeneca, Moderna, or Pfizer for your second dose when you are eligible and it has been at least 8 weeks after your first dose.

• Moderna or Pfizer: you can safely take either Moderna or Pfizer for your second dose for strong protection. Both Moderna and Pfizer vaccines are authorized for use in Canada and use a similar mRNA technology.

All of these options:

• are safe

• provide strong protection against COVID-19

• will count as a complete series (you will be fully vaccinated)

What are the recommendations for youth?

Youth 12 to 17 years of age are eligible to receive the Pfizer vaccine. Currently this is the only COVID-19 vaccine authorized by Health Canada for youth in this age category. Youth must be 12 years of age at the time of their vaccination appointment. 

Second doses for youth 12 to 25 years of age will be offered during the youth focused periods planned for August 9 to 22, 2021

Ontario pediatricians answer your questions about the COVID-19 vaccine

Will the vaccine change my child's genetics or cause infertility?

No. The vaccine does not alter genetics or hormones. The active ingredient in the vaccine is called mRNA. It gets broken down very quickly after it is injected and cannot reach the area where your child’s genetics are stored. The COVID-19 vaccines can not affect puberty, the ability to have children, or your child’s hormones as it is not involved in those body systems.

Can my child get the vaccine if they are on medication?

Yes. The COVID-19 vaccine does not interfere with other medications your child may be taking.
Prescribed or over the counter medications will also not affect how the vaccine works. Talk to your child's pediatrician or family doctor if you have more questions.

Does the COVID-19 vaccine work with the regular vaccinations?

Yes. The COVID-19 vaccine doesn't appear to affect other vaccines and vice versa. Out of an abundance of caution, it is recommended that the timing of the COVID-19 vaccine and any other vaccine is:

1. Wait 14 days after another vaccine before getting the COVID-19 vaccine.
2. Wait 28 days after the COVID-19 vaccine before getting another vaccine.

Do kids really need the COVID-19 vaccine?

Yes. Kids need the COVID-19 vaccine.
Everyone needs the vaccine!
Children can catch and spread COVID-19.
Children may not get as sick as adults but they can have symptoms for weeks. The vaccine is our best path back to regular routines.

Can my child with allergies get the vaccine?

Yes. Children with allergies can receive the COVID-19 vaccine.
Children with severe allergies to food, medications and insect bites should all be vaccinated. If your child has had a severe allergic reaction to a vaccine or medical product, or if you have other questions about allergic reactions, this should be discussed with your child's pediatrician or family doctor before getting the COVID-19 vaccine.

Will the vaccine lead to blood clots?

No. There is no evidence that the COVID-19 vaccine approved for children causes blood clots.

My child has other medical issues, is it safe for them to be vaccinated?

Yes. Children with other medical conditions such as Autism, ADHD, heart or kidney problems, or any other conditions can safely receive the COVID-19 vaccine. If you are concerned about a specific medical condition, be sure to speak with your child's pediatrician or family doctor.

Should I be worried that the vaccine was developed so quickly?

No. All testing and approval processes were followed for the COVID-19 vaccines. Many resources were made available to develop the COVID-19 vaccines so quickly because of how many people developed the disease around the world. The technologies behind the COVID-19 vaccines were built on decades of research and experience. No steps were skipped in the development, testing or approval processes. 

*Is the COVID-19 Vaccine Safe For Kids, developed by the Pediatrics Section, OMA COVID-19 Working Group

What if I can not book online or have questions about booking?

If you require assistance with booking or still have a red and white health card, call the provincial customer service desk at 1-833-943-3900 (TTY 1-866-797-0007); line is open daily from 8 a.m. to 8 p.m.

Please do not call KFL&A Public Health’s main line to book an appointment. If you do not have a health card, phone number, or email address, please call 343-477-0172; line is open Monday to Friday from 8:30 a.m. to 4:30 p.m.

Can someone book on my behalf?

• Government of Ontario green photo health card
• Birth date
• Postal code
• Email address or phone number

Can I choose the date and time of my appointment?

Yes. The online vaccine booking tool allows you to see all available dates and times under each clinic location. You are free to select whichever appointment fits your schedule.

Does my child require parent or guardian consent to receive their vaccine?

COVID-19 vaccines are only provided if informed consent is received from the person, including those aged 12 to 17, and as long as the child has the capability to make this decision. This means the young person understands the treatment, why it is being recommended, and the risks and benefits if they accept or refuse to be vaccinated. If the individual is incapable of consenting to receiving the vaccine, they would need consent from their substitute decision-maker, such as their parent or legal guardian.

The health care provider and family must respect a young person’s decision to be vaccinated. Ideally, this decision should be discussed in advance with a trusted adult or guardian to ensure that they understand what they are consenting to. When a young person receives their vaccine, the person giving them their shot will check that they understand the nature of the treatment and its risks and benefits.

Allowing access to vaccines in a timely manner and at convenient locations, without requiring parental consent, will improve the health of students and communities and are consistent with practices before COVID-19. Parents are encouraged to discuss vaccination with their children prior to attending a clinic.

Who can answer my questions about vaccine safety?

For questions on COVID-19 vaccines, call 1-888-999-6488; line is open daily from 8 a.m. to 8 p.m.

Please do not call KFL&A Public Health’s main line for information on vaccines. If you have any health concerns, it is always best to speak with your health care provider.

What to expect at the vaccine clinic?

• Screen for symptoms of COVID-19
• Arrive no more than 10 minutes before your appointment
• Bring your health card
• Review consent form (do not need to print form as verbal consent will be requested at the clinic)
• Wear a short-sleeved shirt
• Wear a face covering (and at the clinic you will be given a medical mask)