Travel
If you have recently entered Canada, you must follow the direction provided by the Federal Government under the Quarantine Act.
Some federal rules for quarantine and isolation after entering Canada are different from the provincial or territorial rules. In this case, you must follow the stricter rules. For example, if you must isolate after testing positive on your arrival test, mandatory isolation is for 10 days, even if the province only requires 5 days of isolation.
If you have been directed to quarantine by the Government of Canada KFL&A Public Health cannot influence Federal Quarantine obligations.
KFL&A Public Health cannot provide letters or documents required for travel
If you need your lab result that shows you tested positive for COVID-19, please contact your testing provider:
- Beechgrove Assessment Centre, Kingston General Hospital, Hotel Dieu Hospital, and pop-up clinics - call 613-544-3400, ext. 4204 or e-mail
- Lennox and Addington County General Hospital - call 613-354-8254
- Your workplace Human Resources or Occupational Health department, if tested at your workplace
- KFL&A Public Health mobile clinics - call 613-549-1232, and select option 4 when prompted to reach the COVID-19 call centre
- If tested through a pharmacy, contact the pharmacy where you were tested
- If tested through Post-Secondary Institution, contact the Institution (if you were tested at Queens University since September 2021, please call 613-544-3400, ext. 4204 or e-mail).
Resources for travel information
- COVID-19: travel, testing and borders - Government of Canada - Information on travel, quarantine, and exemptions.
- Coronavirus Disease (COVID-19): Awareness resources - Government of Canada
- Public Health Agency COVID-19 information line - Government of Canada - call 1-833-784-4397 - For help with quarantine, testing, exemptions, and border restrictions
- ArriveCAN - Government of Canada - Required to provide mandatory travel information before and after your entry into Canada. Call 1-833-283-7403
- Travelling during COVID-19 - Province of Ontario - Current information on travel within Ontario and domestic travel in Canada.
Travel restrictions continue to change around the world, and can change suddenly without notice. Understand the risks travel may have on you and your family.
- To reduce your risk, follow the Government of Canada's Travel Advice and Advisories