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Familiarity with health unit

Data Sources: Rapid Risk Factor Surveillance System (RRFSS), 2002 to 2005, 2009, 2010, 2012.

Sample: Residents 18 years and over in the KFL&A area.

Released: November 2015

Adults who are familiar with KFL&A Public Health's programs and services

Figure A. Adults, 18+, who are very familiar or somewhat familiar* with KFL&A Public Health's programs and services

*If a respondent was not familiar with KFL&A's programs and services when first asked, they were prompted with some examples of programs and services and then asked again if they were familiar with these programs and services.

Figure A. Adults, 18+, who are very familiar or somewhat familiar* with KFL&A Public Health's programs and services

Table A. Adults, 18+, who are very familiar or somewhat familiar* with KFL&A Public Health's programs and services, % (95% Confidence Interval)
Year	Total, both males and females, %	Total, both males and females, 95% Confidence Interval	Males, %	Males, 95% Confidence Interval	Females, %	Females, 95% Confidence Interval
2002	59.8%	56.3, 63.3	54.2%	48.7, 59.5	64.4%	59.8, 68.8
2003	59.8%	56.7, 62.8	54.1%	49.2, 58.9	63.9%	60.0, 67.7
2004	63.9%	60.9, 66.8	59.7%	55.0, 64.2	67.4%	63.4, 71.1
2005	65.9%	62.8, 68.8	55.4%	50.6, 60.0	73.9%	70.1, 77.3
2009	72.0%	69.4, 74.3	66.5%	62.4, 70.3	76.2%	73.0, 79.1
2010	75.6%	73.2, 77.9	68.6%	64.4, 72.5	80.6%	77.6, 83.2
2012	73.6%	71.4, 75.7	65.5%	61.7, 69.1	79.4%	76.7, 81.8

Interpretation Figure A

In 2012, 73.6% (65.5%, 79.4%) of KFL&A area respondents were 'very' or 'somewhat' familiar (including those prompted with examples of programs and services) with KFL&A Public Health's programs and services. In all years significantly more females than males were 'very' or 'somewhat' familiar with KFL&A Public Health's programs and services. In addition, from 2002 to 2012, significantly more respondents became familiar with KFL&A Public Health's programs and services.

Figure B and Table B show information for all years of available data, including 2002 to 2005, 2009, 2010, and 2012.

Adults who are familiar with KFL&A Public Health's programs and services by age group

Figure B. Adults, 18+, who are very familiar or somewhat familiar* with KFL&A Public Health's programs and services, by age group

Table B. Adults, 18+ who are very familiar or somewhat familiar* with KFL&A Public Health's programs and services, by age group, % (95% Confidence Interval)
Age Group	Total, both males and females	Total, both males and females, 95% Confidence Interval
Ages 18 to 34	56.4%	53.8, 58.9
Ages 35 to 64	74.4%	73.1, 75.6
Ages 65+	64.2%	62, 66.3

Interpretation for Figure B

Respondents between ages 18 to 34 were the least familiar with KFL&A Public Health's programs and services (all years)

Adults who have used a KFL&A Public Health program or service

Figure C. Adults who have used a KFL&A Public Health program or service

Table C. Adults who have used a KFL&A Public Health program or service, % (95% Confidence Interval)
Year	Total, both males and females, %	Total, both males and females, 95% Confidence Interval	Males, %	Males, 95% Confidence Interval	Females, %	Females, 95% Confidence Interval
2002	41.3%	37.2, 45.4	38.0%	34.2, 41.7	44.0%	39.6, 48.4
2003	42.7%	38.4, 46.9	39.0%	35.2, 42.9	45.3%	40.8, 49.8
2004	44.4%	40.0, 48.9	41.0%	36.9, 45.1	47.2%	42.6, 51.9
2005	47.8%	43.1, 52.5	40.5%	36.5, 44.6	53.3%	48.1, 58.6
2009	54.4%	49.0, 59.8	50.1%	45.2, 55.1	57.7%	52.0, 63.4
2010	57.5%	51.8, 63.2	54.1%	48.7, 59.5	59.9%	54.0, 65.9
2012	56.3%	50.8, 61.9	50.0%	45.1, 55.0	60.9%	54.9, 66.9

Interpretation for Figure C

In 2012, 56.3% (50.7, 61.9) of KFL&A area respondents had used a KFL&A Public Health program or service.

Figure D. Adults reporting they were very or somewhat satisfied after using a KFL&A Public Health program or service

Table D. Adults reporting they were very or somewhat satisfied after using a KFL&A Public Health program or service, % (95% Confidence Interval)
Year	Very satisfied, %	Very satisfied, 95% Confidence Interval	Somewhat satisfied, %	Somewhat satisfied, 95% Confidence Interval
2002	71.4%	66.1, 76.1	26.4%	21.8, 31.6
2003	71.2%	66.7, 75.2	25.5%	21.7, 29.8
2004	69.2%	64.7, 73.4	28.3%	24.2, 32.8
2005	75.6%	71.6, 79.3	21.7%	18.2, 25.6
2009	74.5%	71.0, 77.7	23.8%	20.7, 27.3
2010	77.1%	73.9, 80.0	20.3%	17.5, 23.4
2012	73.7%	70.6, 76.5	23.8%	21.0, 26.7

Interpretation for Figure D

In 2012, 73.7% (70.6, 76.5) of respondents who had used a KFL&A Public Health program or service were very satisfied and 23.8% (21.0, 26.7) were somewhat satisfied. There were no significant changes from 2002 to 2012 in satisfaction with KFL&A Public Health's programs and services.

Notes

The RRFSS is a random-digit-dialed telephone survey of adults aged 18 years and older, conducted by the Institute for Social Research at York University, on behalf of KFL&A Public Health.

Confidence intervals explained

Researchers look at the "confidence levels" of percentages being compared to decide if there is a statistically significant difference between percentages. A statistically significant difference means that:

the difference between two percentages is unlikely to have occurred by chance alone, and
there is a true difference or change in the percentages.

In this report, 95% confidence intervals will accompany each percentage in all figures and tables. This interval represents the range in which we are 95% confident the true percentage will fall within. In tables, the 95% confidence intervals will be written with the percentage, followed by the 95% confidence interval range in brackets (e.g., 25% (12.3, 32.4)). In figures, the 95% confidence interval is represented by vertical bars in each bar line.