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Strategic Plan

Mission

KFL&A Public Health promotes and protects the public's health and strives to reduce health disparities through a skilled and dedicated work force that collaborates with our partners and communities and engages our residents to be as healthy as they can be.

Child drinking water, hands holding tomatoes

Mandate

We are directed by Ontario's Health Protection and Promotion Act, and the Ontario Public Health Standards: Requirements for Programs, Services, and Accountability. We develop and implement evidence-informed policies, programs and services to address the public health needs of the residents in the KFL&A region.

Pregnant woman, family in the snow, child getting an immunization

Values

Excellence

We strive to meet high standards in all that we do. We are committed to delivering evidence-based public health programs and services that are innovative, creative, and appropriate. We foster a culture of continuous learning to support our employees' growth and organizational development.

Integrity

We are honest, trustworthy, and transparent in all that we do. We meet high ethical and professional standards in our work and relationships by being principled in our approach and responsible in our actions. We are accountable to our funders and stakeholders for the public resources entrusted to us.

Respect

We are committed to treating the public respectfully and with dignity. We will nurture a mutually respectful workplace where all of us value the skills and contributions of our colleagues.

Collaboration

We are committed to working with individuals, partners, and communities to achieve common goals for better health and to accomplish our mission. Through internal and external collaboration, we will solve problems creatively and will make decisions to meet the needs of the people and communities that we serve.

Fairness

We are committed to ensuring that programs and services are available and accessible to everyone. We will treat each other fairly in everything that we do.

Strategic directions

Over the course of the next five years, KFL&A Public Health will:

Provide programs and services of high quality that are supported by the best evidence by:

implementing tools and processes to facilitate evidence-informed program planning and implementation, and
monitoring and evaluating to guide decisions on programs and services.

Champion, support and deliver strategies and initiatives to address health disparities, and priority and emerging health issues by:

developing and implementing programs and services that address health disparities, offering programming in three health priority areas:
1. healthy eating and physical activity,
2. tobacco, and
3. healthy child development,
working with the Government of Ontario to modernize immunization services, and
responding to emerging health issues.

Strengthen and enhance our collaboration with communities and partners by:

initiating, developing and nurturing networks of external partners to pursue constructive change, and
advocating for healthy public policy locally, provincially, and nationally.

Invest in a healthy and supportive work environment where everyone lives our values by:

forecasting and developing strategies to address human resource needs,
optimizing training and development opportunities, and
promoting positive, efficient and transparent engagement amongst staff including:

improving internal communications, and
fostering the agency's philosophy on recognition.

Foster efficiency and innovation to maximize the impact of our resources by:

establishing and implementing a framework for allocating resources,
incorporating tools, technology, and processes to improve efficiency in our work, and
utilizing innovative and effective communication approaches to enhance external communication and to engage the public.