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Mental health and substance use services

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KFL&A Public Health does not provide mental health counselling or treatment

If you or someone you know is in crisis right now, call the Addictions and Mental Health–KFLA Crisis Line:

  • Kingston and Frontenac: 613-544-4229 or 1-800-616-6005
  • Lennox & Addington: 613-354-7388 or 1-800-267-7877

Finding a service

This directory highlights services that are free or offered by a non-profit organization for an income-based fee. Services can be found by alphabetical listing or type of need:

  • A to Z listing
  • Help now
  • Support groups and education
  • Community based mental health service
  • Psychiatry and other services

Depending on personal circumstances, services might also be available through people’s family health team, employee and family assistance programs, school-based services, post-secondary services, and private practitioners. Ontario Shores Centre for Mental Health Care also provides a curated list of online tools and mobile apps for more resources.

E-mail us if you know of a service that should be added to our directory.


Service legend

Family services for early years(Family services for early years); Under 18 services(Under 18 services); Youth services(Youth services); Adult services(Adult services); Services for everyone(Services for everyone); French language services available(French language services available); Indigenous specific services(Indigenous specific services); 2SLGBTQIA+ specific services(2SLGBTQIA+ specific services); Income based fee(Income based fee); Physician referral required(Physician referral required)


Referrals

Easy referrals through AccessMHA 

AccessMHA provides one eReferral for you, one assessment and central intake for your patient or client aged 16 and older seeking mental health, substance use health and addictions supports and services.

AccessMHA acts as a gateway, connecting your patients or clients to a network of publicly-funded service providers. It assists in guiding your clients or patients through the process and provides feedback on their progress.

A simple referral, available on the Ocean eReferral platform is all it takes. Additionally, clients and patients can self-refer using the online referral or by calling 1-833-527-8207.


Help now

24-hour service, seven days a week

  • 9-8-8 Suicide Crisis Hotline – Call or text 9-8-8 – Access to a trained responder to listen without judgement, provide support and understanding, and help find resources to cope, live, and thrive. While the focus of 9-8-8 is suicide prevention, no one who reaches out to the service will be turned away. 9-8-8 is led and coordinated by the Centre for Addiction and Mental Health (CAMH) and funded by the Government of Canada.French language services available
  • Addictions and Mental Health Services - KFLA crisis line - Community-based mental health and addiction services and supports for people with addictions or serious mental illness (e.g., schizophrenia, psychotic disorders, bipolar disorder), including case management, housing, problem gambling or gaming, and crisis services. Adult servicesFrench language services available
    • Kingston and Frontenac 613-544-4229 or 1-866-616-6005
    • Lennox & Addington 613-354-7388 or 1-800-267-7877
  • Detoxification Centre - Kingston Health Sciences Centre - Short-term, co-ed residential service to support safe withdrawal in a non-medical setting with regular monitoring of symptom. Admission is contingent on bed availability. Adult services
  • Kingston Interval House crisis line  - 613-546-1777 or 1-800-267-9445 - 24-hour crisis line, emergency shelter, second stage transitional housing, counselling, and support for women, children and youth who have experienced family violence.  Adult services
  • Lennox & Addington Interval House crisis line - 613-354-1010 or 1-800-667-1010 - 24-hour crisis line, emergency shelter, second stage transitional housing, counselling, and support for women, children and youth who have experienced family violence Adult services
  • Maltby Centre Crisis Support - Immediate, professional support for children and youth in crisis. After hours access provided through AMHS-KFLA Crisis Services.Under 18 services
  • Sexual Assault Centre Kingston crisis line - 613-544-6424 or 1-877-544-6424 - Confidential and non-judgemental support for survivors and their loved ones provided by volunteers. The Crisis and Support Phone Line covers: KFL&A, Quinte and Area, Cornwall and Area, Kawartha and Area, and North Bay and Area.Adult services
  • Sexual Assault Family Violence Program - Kingston Health Sciences Centre- A specialized care for victims of sexual assault or violence behaviour. Accessed through the Emergency Department or Urgent Care. French language services availableServices for everyone
  • Sexual Assault Family Violence Program - Lennox & Addington County General Hospital - A specialized care for victims of sexual assault or violence behaviour. Accessed through the Emergency Department.French language services availableServices for everyone
  • Talking4Healing - Beendigne, Ontario Native Women's Association - 1-855-554-5325 - Help, support, and resources for indigenous women, by indigenous women. Available by phone, text, or chat.
  • Victim Services of Hastings, Prince Edward, Lennox & Addington - Immediate, confidential short-term crisis intervention services, practical assistance, information and referral program to victims of crime and tragic circumstance. Manages and delivers the Victim Quick Response Program on behalf of the Ministry of the Attorney General. Available 24 hours per day, 7 days per week. Services for everyone
  • Victim Services of Kingston and Frontenac - Immediate, confidential short-term crisis intervention services, practical assistance, information and referral program to victims of crime and tragic circumstance. Manages and delivers the Victim Quick Response Program on behalf of the Ministry of the Attorney General. Available 24 hours per day, 7 days per week. Services for everyone

Phone and virtual

  • Good2Talk Post-secondary Student Helpline - 1-866-925-5454 or text GOOD2TALKON to 686868 - Professional counselling, information, and referrals for mental health, addictions and well-being available 24 hours a day, 7 days a week for post-secondary students. Support available by phone, text, and Facebook Messenger Youth servicesFrench language services available
  • Kids Help Phone - 1-800-668-6868 or text CONNECT to 686868 - Professional counselling, information and referrals available 24 hours a day, 7 days a week to help children and youth with problems - big or small. Website includes resources to help with common challenges. Support available by phone, text, and Facebook Messenger. Under 18 servicesFrench language services available
  • RiseUp, Kids Help Phone - Text RISE to 686868 - 24 hours a day, seven days a week bilingual e-mental health support service for Black youth. Services are informed by the rich cultures and diverse lived experiences of African, Caribbean, and Black youth and communities Under 18 servicesFrench language services available

Rapid access services (same day or within three days) 

  • Child and Youth Urgent Consult Clinic - Kingston Health Sciences Centre - Rapid access to risk assessment and brief intervention for child and youth who are presenting with suicidal/homicidal ideas; threats of violence; dyscontrol due to drugs or psychosis, or other urgent mental health concerns. Tele-psychiatry available for patients who live more than an hour away. Referrals come the KHSC emergency department and urgent care centre, as well as referrals from primary care, school boards, and children’s mental health agencies.Under 18 servicesFrench language services availablePhysician referral required
  • Children's Outpatient Clinic (COPC) - Kingston Health Science Centre - A walk-in emergency clinic for pediatric patients. Available Monday to Friday from 9 a.m. to 4 p.m. Under 18 servicesFrench language services available
  • Family Meditation Program - Kingston Youth Families - Support , referrals and case management for families experiencing conflict with the goal of strengthening family relationships and preventing youth homelessness.Youth services
  • Integrated Care Hub - HIV/AIDS Regional Services (HARS) and Street Health  - A safe and welcoming space that provides low-barrier access to harm reduction supplies, consumption and treatment services, basic needs, support, community, and referrals. Available 23 hours a day, 7 days a week.Adult services
  • Maltby Centre - Mental health services including walk-in counselling clinics, ongoing mental health treatment services (individual, family, group), intensive in-home coaching, crisis intervention, psychoeducational groups (e.g., parenting your anxious child), and access to psychiatry and psychology consultation for clients in service. Manages the centralized triage that includes the Child and Youth Mental Health Program at Kingston Health Sciences Centre.Under 18 services
  • Kingston Area Mobile Crisis Rapid Response Team (MCRTT) and Crisis Outreach and Support Team (COAST) - 911 - AMHS-KFLA Crisis Workers and specially trained front-line officers from the Kingston Police work together better support individuals in crisis and divert individuals from emergency rooms where possible. MCRRT is a uniformed response that operates 7am-4am, 7 days a week. COAST is plainclothes team that schedules follow up visits (COAST). Services for everyone
  • Kingston Military Family Resource Centre - Mental health and well-being services and supports for military families, medically-releasing Canadian Armed Forces (CAF) members or medically-released veterans and their families; including walk-in sessions, counselling, self-help groups, and navigation.Services for everyoneFrench language services available
  • Lennox & Addington Mobile Crisis Intervention Team (MCIT) - AMHS-KFLA Crisis Workers and L&A OPP officers work together better support individuals in crisis and divert individuals from emergency rooms where possible, 8:30a.m. to 7:30 p.m., 7 days a week. AMHS-KFLA Crisis Workers provide immediate support to individuals in crisis and referrals to community and agency services. This service is by police referral through 911.Services for everyone
  • Rapid Access Addiction Medicine Clinic - Street Health Centre (Kingston Community Health Centre) - A low-barrier, walk-in clinic that provides time-limited medical addiction care, including pharmacotherapy, brief counselling, and referrals to community services. The RAAM clinic is located at the Street Health Centre. Adult services
  • Youth Wellness Hubs Ontario (YWHO) - A walk-in, low-barrier services for youth aged 12 to 25 in a youth-friendly space. Contact the YWHO site for your area to find out more about the program and services offered through their site. Youth servicesFrench language services availableIndigenous specific services2SLGBTQIA+ specific services:
    • Kingston – One Roof
    • Napanee and Lennox and Addington Youth Hub (Facebook) - Napanee Area Community Health Centre, Frontenac County
    • Rural Frontenac Community Services.

Phone and virtual

  • Institute for Advancements in Mental Health - 1-855-449-9949 - Provides supportive counselling, system navigation, and information and education to individuals living with complex mental illness, caregivers, and communities. One-to-one support is available weekdays from a team of mental health counsellors (email support@iamentalhealth.ca) Adult services
  • LGBT Youth Line - 1-800-268-9688 or text 647-694-4275. Peer support through telephone, text and chat services. Sunday to Friday 4:00 p.m. to 9:30 p.m.Youth services2SLGBTQIA+ specific services
  • Telephone Aid Line Kingston - A confidential, anonymous, and non-judgmental volunteer-based support service. 7 p.m. to 3 a.m. Adult services
  • Trans Lifeline - 1-877-330-6366 - Peer support for transgender people. 10 to 4 a.m.2SLGBTQIA+ specific servicesServices for everyone
  • We Believe Survivors. Text 613-544-6424 or chat at WeBelieveSurvivors.ca -  A secure online chat and text service that provides emotional support, information, resources, and safety planning techniques to survivors of sexual violence, regardless of gender and/or identity. 

Support groups and education

Self-directed services for people to support themselves or someone they care about with mental health or substance use concerns. 

Individual 

  • Bereaved Families of Ontario-Kingston - Support groups for people who have experienced or are preparing for a death, including survivors of suicide.Services for everyone
  • FUSE Youth Group -  Addictions and Mental Health KFLA, and One Roof - A peer support group for 2SLGBTQIA+ youth. Youth services2SLGBTQIA+ specific services
  • Jobwell (formerly VOCEC) - Providence Care - Supportive employment model for adults living with persistent mental health challenges. 
  • Living Well Southeast Ontario - Evidence-based self-management trainings and workshops for individuals, caregivers, and healthcare professionals to help people live healthier, including workshops on mental health and children’s mental health. Services for everyone
  • The New Mentality - Youth Advocacy and Support, united through their commitment to eliminating stigma around mental health issues.Youth services
  • Peer Support Services of Southeast Ontario - Peer support programs and services for people experiencing mental health and/or addiction concerns.Adult services
  • Perinatal Mood Disorder Support Groups - (Facebook) - Contact Parenting in KFL&A for an up to date list of support groups available in the region. Income based fee
  • Recovery College - Providence Care - Education and opportunities to support mental health, wellness, and recovery through an adult learning approach. Courses are co-designed and co-delivered by a service provider and a peer facilitator with lived experience of mental health challenges or addictions. Courses are open to people with all levels of education and during all stages of recovery.
  • Street Health Centre - Kingston Community Health Centre- Mental health and substance use services provided through a harm reduction approach for communities marginalized from mainstream health services.Adult services
  • TransFamily Kingston - A peer support group for transgender people, family members, friends and allies.Services for everyoneIncome based fee
  • Trellis HIV and Community Care (formerly HARS) - Support services for people living with and affected by HIV/AIDS. Harm reduction supplies and services for people who use drugs. Services for everyone2SLGBTQIA+ specific services
  • Youth Peer Support - Resolve Counselling- Social, emotional, and practical support through skill-building workshops and peer support programs. Youth Peer Support Workers with lived experience of homelessness, substance use, and recovery are matched with youth currently facing these challenges. Youth services
  • Youth Wellness Hubs Ontario (YWHO) - A walk-in, low-barrier services for youth aged 12 to 25 in a youth-friendly space. Contact the YWHO site for your area to find out more about the program and services offered through their site.Youth servicesFrench language services availableIndigenous specific services2SLGBTQIA+ specific services:
    • Kingston – One Roof
    • Napanee and Lennox and Addington Youth Hub (Facebook) - Napanee Area Community Health Centre, Frontenac County
    • Rural Frontenac Community Services.

Phone and virtual

  • Anxiety Canada - Information and free digital programs to help manage anxiety in adults, youth, and children. The MindShift® CBT app uses cognitive-behavioural therapy strategies to manage anxiety, and offers a feature to find and offer peer-to-peer support. My Anxiety Plan is an online anxiety management program based on cognitive-behavioural therapy; programs are available for adults and to help parents/caregivers to support children and teens.Services for everyoneFrench language services available
  • Boots on the Ground Anonymous and confidential volunteer-run peer support helpline for first responders – including police officers, firefighters, paramedics, nurses, corrections officers, and emergency dispatch operators, and civilian members. Available 24 hours a day, 7 days a week. Adult services
  • Game Changer resources - Centre for Addiction and Mental Health (CAMH) -  Resources to help youth understand more about mental health and substance use, and to help caregivers and supportive adults to start conversations about these important topics. Youth services
  • Hope by CAMH - A mobile app that provides information, tools, and crisis resources to support and guide individuals having thoughts of suicide.Adult services
  • Institute for Advancements in Mental Health - 1-855-449-9949 - Provides supportive counselling, system navigation, and information and education to individuals living with complex mental illness, caregivers, and communities. One-to-one support is available weekdays from a team of mental health counsellors (email support@iamentalhealth.ca) Adult services
  • Mental Health and Wellbeing - Arthritis Society - Online learning programs for those with arthritis to learn more about mental health and how to support it. Adult servicesFrench language services available
  • Mind Your Mind - A resource for youth to get information and support for mental health and well-being.Youth services
  • Mother Matters - Women’s College Hospital - An eight week online support group for women with mood and adjustment challenges following the birth of their baby.Family services for early years
  • Postpartum Support International - Online support groups and a toll-free help line to support those experiencing mental health concerns in the perinatal period.Family services for early years
  • PTSD Coach Canada - Veterans Affairs Canada -  A mobile app with information and self-help tools based on current research to help manage symptoms ofPost Traumatic Stress Disorder (PTSD). The non-interactive components of the app can be accessed on the website.  Originally created for military personnel but can be used widely, including by family and friends.Adult servicesFrench language services available
  • Recovery College - Ontario Shores Centre for Mental Health Sciences - Virtual and in-person courses for learning about managing mental health conditions, strategies for supporting wellness, and discover or rediscover passions, hope, and meaning. The courses are free and open to everyone. Adult services
  • Self-help booklet series - Centre for Addiction and Mental Health (CAMH) – A resource for people with intellectual disability that can be used with the support of family members and other supportive adults to help make plans to take care of their mental health during the COVID-19 pandemic. Services for everyone
  • Sunshine Call Program - Frontenac Kingston Council on Aging - A program to reduce social isolation and loneliness among seniors through daily phone calls with a volunteer. Participating seniors will be introduced to other seniors through a conference call, if interested. Adult services
  • Teens About Kids Health: Mental Health Learning Hub - Hospital for Sick Children - Resources to help teens learn how to keep healthy mentally and physically, how to adjust to life with a chronic condition, the signs and symptoms of eating disorders and how to cope with trauma. Youth servicesFrench language services available
  • Understanding Addiction Support Group - Addiction and Mental health Services - KFLA - Eight online modules with worksheets designed to support those new to accessing services or who are on a waitlist for addiction treatment. Adult services
  • We Matter - An Indigenous youth-led organization committed to Indigenous youth support, hope and life promotion Youth servicesIndigenous specific services

Family and friends 

  • ADHD Parent Support Group - A support group for parents raising children and adolescents with ADHD and mental health concerns. Under 18 services
  • FASD - Fetal Alcohol Spectrum Disorder Parent Action Group of Southeastern Ontario - A support and advocacy group for family members of people with FASD. Services for everyone
  • Family Resource Centre - Addiction and Mental Health Services KFLA - Education and support groups for family members of people with mental health concerns. Adult services
  • Maltby Centre parent education - Mental health services including walk-in counselling clinics, ongoing mental health treatment services (individual, family, group), intensive in-home coaching, crisis intervention, psychoeducational groups (e.g., parenting your anxious child), and access to psychiatry and psychology consultation for clients in service. Manages the centralized triage that includes the Child and Youth Mental Health Program at Kingston Health Sciences Centre. Under 18 services
  • Parents for Children’s Mental Health - Kingston Chapter- A support group for parents raising children and adolescents with mental health concerns. Under 18 services
  • Together We Conquer Mountains - A parent-run group for parents raising transgender and gender diverse children and youth. Under 18 services

Phone and virtual

  • About Kids Health: Mental Health Learning Hub - Hospital for Sick Children- A resource to help parents understand and support child and youth mental health.Under 18 servicesFrench language services available
  • Anxiety Canada - Information and free digital programs to help manage anxiety in adults, youth, and children. The MindShift® CBT app uses cognitive-behavioural therapy strategies to manage anxiety, and offers a feature to find and offer peer-to-peer support. My Anxiety Plan is an online anxiety management program based on cognitive-behavioural therapy; programs are available for adults and to help parents/caregivers to support children and teens.Services for everyoneFrench language services available
  • Be There - An online resource with advice on how to support peers with mental health concerns. Youth servicesFrench language services available
  • EASE (Everyday Anxiety Strategies for Educators) - Healthy Minds BC - Information and strategies parents can use to help children manage worries and everyday anxiety, adapted from lessons used in kindergarten to Grade 7 classrooms. Under 18 servicesFrench language services available
  • Every Day Mental Health classroom resource - School Mental health Ontario - Easy-to-implement, evidence-informed practices that support children’s mental health. Many of the practices can be used by parents outside of the classroom. Under 18 servicesFrench language services available
  • Family Care Centre - Parents for Children's Mental Health and Children's Mental Health Ontario - An online resource hub for parents and caregivers whose children have mental health challenges. Links to parent peer support groups. Under 18 servicesFrench language services available
  • Family Member e-courses - Centre for Addiction and Mental Health (CAMH) - Online courses to support family members of people experiencing mental health and substance use concerns. Services for everyone
  • Game Changer resources - Centre for Addiction and Mental Health (CAMH) - Resources to help youth understand more about mental health and substance use, and to help caregivers and supportive adults to start conversations about these important topics. Youth services
  • Institute for Advancements in Mental Health - 1-855-449-9949 - Provides supportive counselling, system navigation, and information and education to individuals living with complex mental illness, caregivers, and communities. One-to-one support is available weekdays from a team of mental health counsellors (email support@iamentalhealth.ca). Adult services
  • Mental Health Literacy - Information to meet the needs of children, youth, young adults, and the adults in their life.Under 18 services
  • Parenting in KFL&A  - 613-549-1154 or 1-800-267-7875, ext. 1555. Connect with a registered nurse for information and referrals on child wellbeing, parent wellbeing, and more. Under 18 services
  • Sunshine Call Program - Frontenac Kingston Council on Aging – A program to reduce social isolation and loneliness among seniors through daily phone calls with a volunteer. Participating seniors will be introduced to other seniors through a conference call, if interested. Adult services

Community based mental health services

System navigation - help to connect with the right services

  • Acquired Brain Injury & Addictions/Mental Health Collaborative, Acquired Brain Injury system navigation of Southeastern Ontario - Providence Care - A consult model that brings together service providers to address the needs of high risk people in Southeastern Ontario with moderate to severe acquired brain injury (ABI) and a comorbidity of mental illness and addictions. Any provider may make a referral as long as they have the consent of the referred person. Recommendations are provided to the lead agency supporting the client. The Collaborative does not provide direct services to clients. Recommendations are provided to the lead agency supporting the client. Adult services
    • Health care provider referral form
  • ConnexOntario - Free and confidential support to find services for problems with alcohol and drugs, mental illness or gambling. Information includes where the service is located, how to access the service, and how long the wait to access service may be. Services for everyoneFrench language services available
  • Intensive Community Crime Prevention - One Roof Youth Hub - Connects youth aged 16 to 24 with the highest needs – particularly those who are unwilling or unable to access other community treatment programs – with supports and services to reduce criminogenic risk factors (e.g., prior and current offenses, antisocial personality or behaviours, family conflict, negative peer influences), including clinical therapy, crisis management, and resources and referrals. Youth servicesFrench language services availableIndigenous specific services
  • Transitional Age Youth (TAY) Connecter - Youthub -  Support and case management for youth with mild, moderate, and severe but stable mental health and addiction issues while they transition from one mental health system to another (child-adult) and/or connect to community supports. Youth servicesFrench language services available
  • Youth In Transition Program - Resolve Counselling - Supports for youth who are/were in the care of Family and Children Services to transition to independence. Youth servicesFrench language services available
  • Youth Outreach Worker Program - Youth Diversion - A prevention and intervention program that supports at-risk youth in the Kingston census metropolitan area (including Odessa, Amherstview and Verona) better navigate and connect with services and pro-social opportunities in their communities.Youth services
  • Youth Program - Rural Frontenac Community Services - Assists young people in accessing services to prevent homelessness, including services for mental health and substance use concerns. Youth servicesFrench language services available

Supportive counselling - often linked to case management and skill development

  • Addiction and Mental Health Services - KFLA - Community-based mental health and addiction services and supports for people with addictions or serious mental illness (e.g., schizophrenia, psychotic disorders, bipolar disorder), including case management, housing, problem gambling or gaming, and crisis services. Youth servicesAdult servicesFrench language services available2SLGBTQIA+ specific services
  • Babaamendam Trauma-informed Care - Ontario Native Women's Association -  An Indigenous based trauma informed approach to wholistic healing for self-identified Indigenous women who are survivors of human trafficking and those impacted by violence and trauma.Adult servicesIndigenous specific services
  • Camp Outlook - Free year-round wilderness camping trips for youth (13 to 17) in KFLA experiencing social, behavioural, economic, and other challenges that focuses on strengthening young people’s sense of self-worth and life skills. Youth must be referred by a agency, school, or healthcare provider. Youth services
  • Family Counselling Program - Rural Frontenac Community Services  - Counselling for individuals over 16 years of age, couples, and families from North and Central Frontenac who want to make positive changes in their life. Services for everyone
  • Food For You, Food For Two Prenatal Nutrition Program - KFL&A Public Health - A prenatal education and nutrition program for pregnant women, teens and their support persons. Groceries and childcare provided each week as well as prenatal vitamins to those in need. Transportation may be available. Family services for early years
  • Good Minds - Mohawks of the Bay of Quinte - Mental health and addiction services through a cultural lens for Indigenous children, youth and adults. Mobile services available for children and youth in KFL&A. Services for everyoneIndigenous specific services
  • Healthy Babies Healthy Children - KFL&A Public Health  - A voluntary program that supports families with children, prenatal to 6 years of age, in providing the best opportunities for healthy development through family home visiting, service coordination, and referrals. Family services for early years
  • Indigenous Healthy Babies Healthy Children - Ontario Native Women's Association - A voluntary program that supports Indigenous families with children, prenatal to 6 years, in providing the best opportunities for healthy development through family home visiting, service coordination, and referrals. Family services for early yearsIndigenous specific services
  • Kingston Military Family Resource Centre - Mental health and well-being services and supports for military families, medically-releasing Canadian Armed Forces (CAF) members or medically-released veterans and their families; including walk-in sessions, counselling, self-help groups, and navigation. Services for everyoneFrench language services available
  • Kingston Interval House - 24-hour crisis line, emergency shelter, second stage transitional housing, counselling, and support for women, children and youth who have experienced family violence.  Adult services
  • Lennox & Addington Interval House - 24-hour crisis line, emergency shelter, second stage transitional housing, counselling, and support for women, children and youth who have experienced family violence.Adult services
  • Métis Healthy Babies Healthy Children - Mêtis Nation of Ontario - A voluntary program that supports Metis families with children, prenatal to 6 years, in providing the best opportunities for healthy development through family home visiting, service coordination, and referrals.Family services for early yearsFrench language services availableIndigenous specific services
  • Sexual Assault Centre Kingston - Free, confidential support services for survivors of recent or historical sexual violence, regardless of gender or identity. Adult servicesFrench language services available
  • Trellis HIV and Community Care (formerly HARS) - Providing stigma-free HIV/AIDS education, Harm Reduction, and support services across Kingston and South Eastern Ontario. Services for everyone2SLGBTQIA+ specific services
  • Women's Program - Land O'Lakes Community Services - Assistance and counselling for women who have experienced or are experiencing abuse and/or violence in their lives. Mobile outreach service available in the northern areas of Lennox & Addington and Frontenac Counties. Adult services
  • Youth Wellness Hubs Ontario (YWHO) - A walk-in, low-barrier services for youth aged 12 to 25 in a youth-friendly space. Contact the YWHO site for your area to find out more about the program and services offered through their site.Youth servicesFrench language services availableIndigenous specific services2SLGBTQIA+ specific services:
    • Kingston – One Roof
    • Napanee and Lennox and Addington Youth Hub (Facebook) - Napanee Area Community Health Centre, Frontenac County
    • Rural Frontenac Community Services.

Resources to help health and social service workers provide care

Case-based consultations and education with expert mental health providers to help health and social service providers provide care.

  • Dual Diagnosis Consultation Outreach Team - Providence Care - Assessment, consultation, and time-limited treatment for people with an intellectual or developmental disability and a mental illness, addiction, and/or behavioural disorder. Consultation, support, and capacity enhancement for primary care and service providers from other sectors who contribute to the ongoing care of client population in their home community. Adult servicesFrench language services availablePhysician referral required
    • Dual diagnosis consultation outreach team referral form (PDF)
  • Frontenac, Lennox, and Addington Addiction and Mental Health Discussion - If you are a health care provider and would like to learn how you can include Shared Care Discussions into your practice, please call 613-530-2400
  • Mood Disorders Research and Treatment Service - Providence Care - Assessment, consultation, and time-limited treatment for adults with complex, treatment-resistant mood disorders and who are experiencing significant functional impairment. Consultation, support, and capacity enhancement for primary care and service providers from other sectors who contribute to the ongoing care of client population in their home community. Adult servicesFrench language services availablePhysician referral required
    • Physician referral form (PDF) - South Eastern Ontario Addictions and Mental Health Service access form. 
  • Regional Outreach-Specialty Mental Health - Providence Care - Assessment and time-limited clinical services for adults with serious mental illness. Consultation, support, and capacity enhancement to support primary care and other providers to contribute to the ongoing care of adults with serious and persistent mental illness.Adult servicesFrench language services available
  • Seniors Mental Health Behaviour Support Services - Providence Care - Time-limited inter-professional outpatient services to older adults living with dementia, late-onset complex mental health needs, substance use, neurological disorders, and associated changes in behaviour. Consultation, support, and capacity enhancement for primary care and service providers from other sectors who contribute to the ongoing care of client population in their home community. Adult servicesFrench language services availablePhysician referral required
  • TeleLink Mental Health - Hospital for Sick Children – A virtual consultation service that connects children and youth, caregivers, and care teams with mental health specialists.  Referrals can be made by child and youth mental health agencies, school boards, family health teams, hospital outpatient programs, youth justice settings, and Indigenous services, and other community-based agencies providing child and youth mental health services. Under 18 servicesFrench language services availableIndigenous specific services2SLGBTQIA+ specific services
    • Public referral form (fax your completed form to 705-384-5808)
    • Indigenous persons referral form (fax your completed form to 226-667-6461) 

Clinical mental health counselling - provided by regulated health professionals to treat concerns

  • Addiction and Mental Health Services - KFLA - Community-based mental health and addiction services and supports for people with addictions or serious mental illness (e.g., schizophrenia, psychotic disorders, bipolar disorder), including case management, housing, problem gambling or gaming, and crisis services. Youth servicesAdult servicesFrench language services available
  • Centre for Abuse and Trauma Therapy - Psychotherapy and support for people who have experienced recent or past abuse or trauma. Services for everyoneIncome based fee
  • Enhanced Youth Outreach Worker - Maltby Centre - Supports for at-risk youth aged 12 to 21 and their families including clinical counselling and connections with services, in the Kingston census metropolitan area  (including Odessa, Amherstview and Verona). Youth services
  • Kingston Community Health Centres - Counselling and therapy services for individuals, couples, youth, and families, as well as group programs to promote skill development related to self-care, wellness, and managing powerful emotions. Intended for those who cannot access services through private benefits or afford fee-based services.Services for everyone
  • Kingston Military Family Resource Centre - Mental health and well-being services and supports for military families, medically-releasing Canadian Armed Forces (CAF) members or medically-released veterans and their families; including walk-in sessions, counselling, self-help groups, and navigation. Services for everyoneFrench language services available
  • Maltby Centre - Mental health services including walk-in counselling clinics, ongoing mental health treatment services (individual, family, group), intensive in-home coaching, crisis intervention, psychoeducational groups (e.g., parenting your anxious child), and access to psychiatry and psychology consultation for clients in service. Manages the centralized triage that includes the Child and Youth Mental Health Program at Kingston Health Sciences Centre. Under 18 servicesIndigenous specific services2SLGBTQIA+ specific services
  • Métis Nations of Ontario - Community wellness, violence against women and children, and mental health and addiction services through a cultural lens, including counselling and specialist services such as psychology, psychiatry, and parent coaching. A 24-hour Mental Health and Addictions Crisis Line is available at: 1-877-767-7572Services for everyoneFrench language services availableIndigenous specific services
  • Napanee Area Community Health Centre - Counselling and therapy services for individuals, couples, youth, and families, as well as group programs to promote skill development related to self-care, wellness, and managing powerful emotions. Also provides free naloxone, the drug that temporarily reverses an opioid overdose. Services for everyone
  • Perinatal Mental Health Service - Queen's University - Support for new and expecting parents at risk of difficulties with adjustment during the perinatal period as well as those with mild to moderate symptoms of anxiety and/or depression.Family services for early yearsIncome based fee
  • Resolve Counselling Services - A variety of programs and services to support individuals, couples, and families overcome challenges that affect their emotional and social well-being. Services for everyone
  • Transgender Clinic - Kingston Community Health Centre - Counselling services for individuals who identify as transgender or intersex and their families, in addition to other gender-affirming medical services. Services for everyone2SLGBTQIA+ specific services
  • Youth Wellness Hubs Ontario (YWHO) - A walk-in, low-barrier services for youth aged 12 to 25 in a youth-friendly space. Contact the YWHO site for your area to find out more about the program and services offered through their site.Youth servicesFrench language services availableIndigenous specific services2SLGBTQIA+ specific services:
    • Kingston – One Roof
    • Napanee and Lennox and Addington Youth Hub (Facebook) - Napanee Area Community Health Centre, Frontenac County
    • Rural Frontenac Community Services.

Phone and virtual

  • BounceBack Ontario - A skills-building program with telephone coaching to help manage symptoms of depression and anxiety, funded by the Government of Ontario to increase access to psychotherapy service. BounceBack is a shared care model. Primary care providers in walk-in clinics can take on short-term clinical responsibility for clients to enable their participation. Clients without a regular primary care provider have the option of working through the materials independently without telephone coaching. Youth servicesAdult servicesFrench language services availablePhysician referral required
  • CBT for Psychosis - Institute for Advancements in Mental Health - Cognitive behavioural therapy tailored to those affected by psychosis, including individuals experiencing serious mental illness, their families and caregivers, and community service workers. Adult services
  • Farmer Wellness Program - Offers farmers and their families four free counselling sessions with a professional. Available to OFA members who live in Hastings, Lennox and Addington, Northumberland, Prince Edward, and Lanark counties. Adult servicesFrench language services available

Addictions and harm reduction services

  • Addiction and Mental Health Services - KFLA - Community-based mental health and addiction services and supports for people with addictions or serious mental illness (e.g., schizophrenia, psychotic disorders, bipolar disorder), including case management, housing, problem gambling or gaming, and crisis services. Youth servicesAdult servicesFrench language services available2SLGBTQIA+ specific services
  • Addiction Care - Kingston Health Sciences Centre - Services, treatments, and supports for people 16 years of age and older. Referral information is available. 
  • Catalyst Program Crystal meth contingency management - Kingston Community Health Centre - A 16-week program with support from an addictions counselor, occupational therapy, registered nurse, and community support worker.
  • Detoxification Centre - Kingston Health Science Centre - Short-term, co-ed residential service to support safe withdrawal in a non-medical setting with regular monitoring of symptom for those aged 16+. Admission is contingent on bed availability.Adult servicesFrench language services available
  • Family Repair Program - ReSolve Counselling Services Canada - People who use substances and their families can access counselling and therapy, education, training, and facilitated connections to ease the effect of substance use on families.
  • Good Minds - Mohawks of the Bay of Quinte - Mental health and addiction services through a cultural lens for Indigenous children, youth and adults. Mobile services available for children and youth in KFL&A. Services for everyoneIndigenous specific services
  • Harbour Light: Salvation Army - An 8 to 16 week residential treatment program for men to address recovery from addiction and concurrent mental health issues. Adult services
  • Integrated Care Hub - Trellis HIV and Community Care (formerly HARS) and Street Health Centre  - A safe and welcoming space that provides low-barrier access to harm reduction supplies, consumption and treatment services, basic needs, support, community, and referrals. Available 23 hours a day, 7 days a week.Adult services
  • KAIROS - Youth Diversion - Counselling service for youth who are experiencing any level of substance abuse, personally or with a family member. Services are available in different settings, including elementary schools throughout KFL&A and secondary schools in Kingston and Frontenac.Youth servicesFrench language services available
  • Métis Nations of Ontario - Community wellness, violence against women and children, and mental health and addiction services through a cultural lens, including counselling and specialist services such as psychology, psychiatry, and parent coaching. A 24-hour Mental Health and Addictions Crisis Line is available at: 1-877-767-7572Services for everyoneFrench language services availableIndigenous specific services
  • Motherwise - Addictions and Mental Health Services - KFLA - A free, confidential service that uses a harm reduction framework to support individuals who are pregnant or parenting children under age 6 who are experiencing addiction issues. Participants do not have to have custody of their children to receive support.Family services for early yearsFrench language services available
  • Opioid Substitution Treatment Programs - Substitution treatment for people with an opioid use disorder is available through a number of sites within KFL&A. A complete list is available at the South East Health Line website. Adult services
  • Problem Gambling and Gaming Program - Addiction and Mental Health Services-KFLA -Community counselling and treatment to manage gambling, gaming, and process addictions. Adult servicesFrench language services available
  • Rapid Access Addiction Medicine Clinic - Street Health Centre (Kingston Community Health Centre) - A low-barrier, walk-in clinic that provides time-limited medical addiction care, including pharmacotherapy, brief counselling, and referrals to community services. The RAAM clinic is located at the Street Health Centre. Adult services

  • Street Health Centre - Kingston Community Health Centre - Mental health and substance use services provided through a harm reduction approach for communities marginalized from mainstream health services.Adult services
  • Thrive - Kingston Community Health Centre - Support for women who are pregnant or parenting children under 6 years of age, who have struggled with substance use at some time during their life. Children do not need to be in the participant's care.Family services for early years
  • Trellis HIV and Community Care (formerly HARS) - Providing stigma-free HIV/AIDS education, Harm Reduction, and support services across Kingston and South Eastern Ontario. Services for everyone2SLGBTQIA+ specific services
  • Youth Addictions Counselling - Addictions and Mental Health Services-KFLACounselling and psychoeducation for youth in Lennox and Addington secondary schools and community with concerns about their own or someone else’s substance use.Youth servicesFrench language services available
  • Youth Gambling/Gaming/Technology Addictions and Mental Health Services-KFLA -Counselling for young people and family members to address concerns related to gambling, gaming and technology. Concerns can include the nature of the activity, behaviour as a result of the activity, and the amount of time spent.Youth servicesFrench language services available
  • Youth Wellness Hubs Ontario (YWHO) - A walk-in, low-barrier services for youth aged 12 to 25 in a youth-friendly space. Contact the YWHO site for your area to find out more about the program and services offered through their site.Youth servicesFrench language services availableIndigenous specific services2SLGBTQIA+ specific services:
    • Kingston – One Roof
    • Napanee and Lennox and Addington Youth Hub (Facebook) - Napanee Area Community Health Centre, Frontenac County
    • Rural Frontenac Community Services.

Phone and virtual

  • Game Changer resources - Centre for Addiction and Mental Health (CAMH) - Resources to help youth understand more about mental health and substance use, and to help caregivers and supportive adults to start conversations about these important topics. Youth services
  • National Overdose Response Service (NORS) - 1-888-688-6677 - A harm reduction hotline that provides confidential, nonjudgmental overdose prevention 24 hours per day, 7 days per week. Call before using drugs to connect with someone who will help access emergency support services in the case of overdose or poisoning. Safer drug use education, mental health first aid, and referrals available. 
  • Smoking Cessation Service - Health Connect Ontario Call 811 – Support, coaching, information, and referrals to help people quit smoking. Available 24 hours a day, 7 days a week. Adult servicesFrench language services available
  • Understanding Addiction Support Group - Addiction and Mental Health Services - KFLA - Eight online modules with worksheets designed to support those new to accessing services or who are on a waitlist for addiction treatment. Adult services
  • Wellness Together Canada - Information, peer support, and clinical counselling available through the internet and phone. Download the free PocketWell app to connect to access to free and confidential sessions and other mental health and substance use services all from your phone. This service is funded by the Government of Canada in response to the rise of mental health and substance use concerns during the pandemic. Youth servicesAdult servicesFrench language services available

Psychiatry and other services 

Services provided by a psychiatrist or other specialist (e.g., psychologist) to diagnose, treat, or direct treatment for mental health disorders.

Specialized services


  • Adult Mental Health Program - Kingston Health Sciences Centre - Interdisciplinary interventions for people aged 18+ that are experiencing mild to moderate mental health concerns. General Services provide non-urgent, short-term interventions, including  individual assessment, group psychotherapy, psychiatric consultation and prescribed pharmacological treatment. Urgent services include Emergency Psychiatric Assessment, Treatment & Health (EmPATH) Clinic, as well as the Intensive Transitional Treatment Program; referrals are made directly from KHSC Emergency Department and Urgent Care Centre. Referral information is available.Adult servicesFrench language services availablePhysician referral required
  • Child and Youth Mental Health Program - Kingston Health Sciences Centre - The southeastern Ontario regional program for children and youth experiencing mental health disorders. Referrals coordinated with the Maltby Centre. Referral information is available. Under 18 servicesFrench language services availablePhysician referral required
  • Community High Intensity Treatment Team - Providence Care - Intensive support services provided by Assertive Community Treatment Teams for people with serious and persistent mental illness in Lennox and Addington Counties. Consultation, support, and capacity enhancement for primary care and service providers from other sectors who contribute to the ongoing care of client population in rural Frontenac, Lennox, and Addington Counties. Adult servicesFrench language services availablePhysician referral required
    • Physician referral form (PDF) - South Eastern Ontario addictions and mental health service access form
  • Developmental Disabilities Consulting Team - Queen's University - An interprofessional service and teaching program focused on the complex health and mental health needs of people with developmental disabilities and autism spectrum disorder. Physician referral is required for psychiatry. Clinical psychology and Occupational therapy services are fee based. Services for everyonePhysician referral requiredIncome based fee
    • Physician referral form
  • Dual Diagnosis Consultation Outreach Team - Providence Care - Assessment, consultation, and time-limited treatment for people with an intellectual or developmental disability and a mental illness, addiction, and/or behavioural disorder. Consultation, support, and capacity enhancement for primary care and service providers from other sectors who contribute to the ongoing care of client population in their home community. Adult servicesFrench language services availablePhysician referral required

    • Dual diagnosis consultation outreach team referral form (PDF)
  • Eating Disorders Treatment - Kingston Health Sciences Centre - Assessment, consultation, and interdisciplinary treatment for people who are experiencing eating disorders. Programs available for children, youth, and adults. Referral information is available. . Adult servicesFrench language services availablePhysician referral required
  • Heads Up! Early Psychosis Intervention Program - Kingston Health Sciences Centre - Interdisciplinary support for people experiencing a first episode of psychosis or have not received treatment for psychosis. Youth servicesFrench language services availablePhysician referral required
    • Physician referral form (PDF)
  • Mood Disorders Research and Treatment Service - Providence Care  - Assessment, consultation, and time-limited treatment for adults with complex, treatment-resistant mood disorders and who are experiencing significant functional impairment. Consultation, support, and capacity enhancement for primary care and service providers from other sectors who contribute to the ongoing care of client population in their home community. Adult servicesFrench language services availablePhysician referral required
    • Physician referral form (PDF) - South Eastern Ontario Addictions and Mental Health Service access form. 
  • Personality Disorders Service - Providence Care - Group-based specialty care for non-psychotic adults who have a diagnosis of a personality disorder. Consultation, support, and capacity enhancement for primary care and service providers from other sectors who contribute to the ongoing care of client population in their home community. Adult servicesFrench language services availablePhysician referral required
    • Physician referral form (PDF)
  • Psychology Clinic at Queen's - Psychological assessment and treatment services for difficulties with learning, attention, behaviour, communication or other issues that make day-to-day life difficult. Services for everyonePhysician referral required
  • Regional Outreach-Specialty Mental Health - Providence Care - Assessment and time-limited clinical services for adults with serious mental illness. Consultation, support, and capacity enhancement to support primary care and other providers to contribute to the ongoing care of adults with serious and persistent mental illness.Adult servicesFrench language services available
  • Seniors Mental Health Behaviour Support Services - Providence Care - Time-limited inter-professional outpatient services to older adults living with dementia, late-onset complex mental health needs, substance use, neurological disorders, and associated changes in behaviour. Consultation, support, and capacity enhancement for primary care and service providers from other sectors who contribute to the ongoing care of client population in their home community. Adult servicesFrench language services availablePhysician referral required
  • TeleLink Mental Health - Hospital for Sick Children – A virtual consultation service that connects children and youth, caregivers, and care teams with mental health specialists.  Referrals can be made by child and youth mental health agencies, school boards, family health teams, hospital outpatient programs, youth justice settings, and Indigenous services, and other community-based agencies providing child and youth mental health services. Under 18 servicesFrench language services availableIndigenous specific services2SLGBTQIA+ specific services
    • Public referral form (fax your completed form to 705-384-5808)
    • Indigenous persons referral form (fax your completed form to 226-667-6461) 
  • Youth Eating Disorders Day Treatment Program - Kingston Health Sciences Centre - An intensive treatment program that provides daily multidisciplinary care for youth (aged 16 to 24) with moderate-to-severe eating disorders. Youth servicesFrench language services availablePhysician referral required

A to Z service directory

A

  • About Kids Health: Mental Health Learning Hub - Hospital for Sick Children- A resource to help parents understand and support child and youth mental health.
  • AccessMHA - a coordinated referral service for people aged 16 and older looking for support, services, and care for mental health or substance use health and addictions.
  • Acquired Brain Injury & Addictions/Mental Health Collaborative, Acquired Brain Injury System Navigation of Southeastern Ontario - Providence Care - A consult model that brings together service providers to address the needs of high risk people in Southeastern Ontario with moderate to severe acquired brain injury (ABI) and a comorbidity of mental illness and addictions. Any provider may make a referral as long as they have the consent of the referred person. Recommendations are provided to the lead agency supporting the client. The Collaborative does not provide direct services to clients. Recommendations are provided to the lead agency supporting the client. Physician referral form
  • Addiction Care - Kingston Health Sciences Centre - Services, treatments, and supports for people 16 years of age and older. Referral information is available. 
  • Addictions and Mental Health Services - KFLA crisis line - Community-based mental health and addiction services and supports for people with addictions or serious mental illness (e.g., schizophrenia, psychotic disorders, bipolar disorder), including case management, housing, problem gambling or gaming, and crisis services. 
    • Kingston and Frontenac 613-544-4229 or 1-866-616-6005
    • Lennox & Addington 613-354-7388 or 1-800-267-7877
  • ADHD Parent Support Group - A support group for parents raising children and adolescents with ADHD and mental health concerns.
  • Adult Eating Disorder program - Kingston Health Sciences Centre- Interdisciplinary support for people aged 18+ who are experiencing eating disorders. Referral information is available.
  • Adult Mental Health Program - Kingston Health Sciences Centre - Interdisciplinary interventions for people aged 18+ that are experiencing mild to moderate mental health concerns. General Services provide non-urgent, short-term interventions, including  individual assessment, group psychotherapy, psychiatric consultation and prescribed pharmacological treatment. Urgent services include Emergency Psychiatric Assessment, Treatment & Health (EmPATH) Clinic, as well as the Intensive Transitional Treatment Program; referrals are made directly from KHSC Emergency Department and Urgent Care Centre. Referral information is available.
  • Anxiety Canada - Information and free digital programs to help manage anxiety in adults, youth, and children. The MindShift® CBT app uses cognitive-behavioural therapy strategies to manage anxiety, and offers a feature to find and offer peer-to-peer support. My Anxiety Plan is an online anxiety management program based on cognitive-behavioural therapy; programs are available for adults and to help parents/caregivers to support children and teens. 

B

  • Babaamendam Trauma-informed Care - Ontario Native Women's Association - An Indigenous based trauma informed approach to wholistic healing for self-identified Indigenous women who are survivors of human trafficking and those impacted by violence and trauma.
  • Be There - Jack.org - An online resource with advice on how to support peers with mental health concerns. 
  • Bereaved Families of Ontario-Kingston - Support groups for people who have experienced or are preparing for a death, including survivors of suicide.
  • Boots on the Ground Anonymous and confidential volunteer-run peer support helpline for first responders – including police officers, firefighters, paramedics, nurses, corrections officers, and emergency dispatch operators, and civilian members. Available 24 hours a day, 7 days a week.
  • BounceBack Ontario - A skills-building program with telephone coaching to help manage symptoms of depression and anxiety, funded by the Government of Ontario to increase access to psychotherapy service. BounceBack is a shared care model. Primary care providers in walk-in clinics can take on short-term clinical responsibility for clients to enable their participation. Clients without a regular primary care provider have the option of working through the materials independently without telephone coaching.

C 

  • CBT for psychosis - Institute for Advancements in Mental Health - Cognitive behavioural therapy tailored to those affected by psychosis, including individuals experiencing serious mental illness, their families and caregivers, and community service workers.
  • Camp Outlook -Free year-round wilderness camping trips for youth (13-17) in KFLA experiencing social, behavioural, economic, and other challenges that focuses on strengthening young people’s sense of self-worth and life skills. Youth must be referred by a agency, school, or healthcare provider.
  • Catalyst Program Crystal meth contingency management - Kingston Community Health Centre - A 16-week program with support from an addictions counselor, occupational therapy, registered nurse, and community support worker.
  • Centre for Abuse and Trauma Therapy - Psychotherapy and support for people who have experienced recent or past abuse or trauma.
  • Child and Youth Mental Health Program - Kingston Health Sciences Centre - The southeastern Ontario regional program for children and youth experiencing mental health disorders. Referral information is available.
  • Child and Youth Telemental Health - Hospital for Sick Children - Provides telepsychiatry for children and youth up to 18 years of age and their families living in remote and rural communities. Referral form - to be completed by primary care provider or mental health agency worker, along with the client's case manager
  • Child and Youth Urgent Consult Clinic - Kingston Health Sciences Centre - Rapid access to risk assessment and brief intervention for child and youth who are presenting with suicidal/homicidal ideas; threats of violence; dyscontrol due to drugs or psychosis, or other urgent mental health concerns. Tele-psychiatry available for patients who live more than an hour away. Referrals come the KHSC emergency department and urgent care centre, as well as referrals from primary care, school boards, and children’s mental health agencies.
  • Children's Outpatient Clinic - Kingston Health Science Centre - A walk-in emergency clinic for pediatric patients. Available Monday to Friday from 9 a.m. to 4 p.m. 
  • Community High Intensity Treatment Team - Providence Care - Intensive support services provided by Assertive Community Treatment Teams for people with serious and persistent mental illness in Lennox and Addington Counties. Consultation, support, and capacity enhancement for primary care and service providers from other sectors who contribute to the ongoing care of client population in rural Frontenac, Lennox, and Addington Counties. Physician referral form - South Eastern Ontario addictions and mental health service access form
  • ConnexOntario - Free and confidential support to find services for problems with alcohol and drugs, mental illness or gambling. Information includes where the service is located, how to access the service, and how long the wait to access service may be.

D

  • Detoxification Centre - Kingston Health Sciences Centre - Short-term, co-ed residential service to support safe withdrawal in a non-medical setting with regular monitoring of symptom. Admission is contingent on bed availability.
  • Developmental Disabilities Consulting Team - Queen's University - An interprofessional service and teaching program focused on the complex health and mental health needs of people with developmental disabilities and autism spectrum disorder. Physician referral is required for psychiatry. Clinical psychology and Occupational therapy services are fee based. Physician referral form
  • Dual Diagnosis Consultation Outreach Team - Providence Care - Assessment, consultation, and time-limited treatment for people with an intellectual or developmental disability and a mental illness, addiction, and/or behavioural disorder. Consultation, support, and capacity enhancement for primary care and service providers from other sectors who contribute to the ongoing care of client population in their home community. Dual diagnosis consultation outreach team referral form (PDF)

 E

  • EASE (Everyday Anxiety Strategies for Educators) - Healthy minds BC - Information and strategies parents can use to help children manage worries and everyday anxiety, adapted from lessons used in kindergarten to Grade 7 classrooms.
  • Eating Disorders Treatment - Kingston Health Sciences Centre - Assessment, consultation, and interdisciplinary treatment for people who are experiencing eating disorders. Programs available for children, youth, and adults. Referral information is available.
  • Emergency Department - Kingston Health Science Centre - Access to healthcare – including psychiatry – for people who are seriously ill or have suffered a major trauma or medical emergency. Open 24 hours daily.
  • Emergency Department - Lennox & Addington County General Hospital - Emergency healthcare provided according to the priority of the urgency of the patient’s condition. Open 24 hours daily.
  • Emergency Services (911) - First response services for people who are in immediate danger or facing a life-threatening situation. Kingston Police and the L&A OPP detachment are working closely with Addictions and Mental Health Services– Kingston, Frontenac, Lennox and Addington to better support people experiencing a mental health crisis.
  • Enhanced Youth Outreach Worker - Maltby Centre - Supports for at-risk youth aged 12 to 21 and their families including clinical counselling and connections with services, in the Kingston census metropolitan area  (including Odessa, Amherstview and Verona).
  • Every Day Mental Health classroom resource - School Mental health Ontario - Easy-to-implement, evidence-informed practices that support children’s mental health. Many of the practices can be used by parents outside of the classroom.

F 

  • Family Care Centre - Parents for Children's Mental Health and Children's Mental Health Ontario - An online resource hub for parents and caregivers whose children have mental health challenges. Links to parent peer support groups.
  • Family Counselling Program - Rural Frontenac Community Services (North and Central Frontenac only) - Counselling for individuals over 16 years of age, couples, and families from North and Central Frontenac who want to make positive changes in their life.
  • Family meditation program - Kingston Youth Shelter - Support , referrals and case management for families experiencing conflict with the goal of strengthening family relationships and preventing youth homelessness.
  • Family member e-courses - Centre for Addiction and Mental Health (CAMH) - Online courses to support family members of people experiencing mental health and substance use concerns.
  • Family Repair Program - ReSolve Counselling Services Canada - People who use substances and their families can access counselling and therapy, education, training, and facilitated connections to ease the effect of substance use on families.
  • Family Resource Centre - Addiction and Mental Health Services-KFLA - Education and support groups for family members of people with mental health concerns.
  • Farmer Wellness Program - Offers farmers and their families four free counselling sessions with a professional. Available to OFA members who live in Hastings, Lennox and Addington, Northumberland, Prince Edward, and Lanark counties.
  • FASD - Fetal Alcohol Spectrum Disorder Parent Action Group of Southeastern Ontario - A support and advocacy group for family members of people with FASD.
  • Food For You, Food For Two Prenatal Nutrition Program - KFL&A Public Health - A prenatal education and nutrition program for pregnant women, teens and their support persons. Groceries and childcare provided each week as well as prenatal vitamins to those in need. Transportation may be available.
  • Frontenac, Lennox, and Addington Addiction and Mental Health Discussion - If you are a health care provider and would like to learn how you can include Shared Care Discussions into your practice, please call 613-530-2400
  • FUSE Youth Group -  Addictions and Mental Health KFLA, and One Roof - A peer support group for 2SLGBTQIA+ youth.

G 

  • Game Changer resources - Centre for Addiction and Mental Health (CAMH) - Resources to help youth understand more about mental health and substance use, and to help caregivers and supportive adults to start conversations about these important topics.
  • Good2Talk Post-secondary Student Helpline - 1-866-925-5454 or text GOOD2TALKON to 686868 - Professional counselling, information, and referrals for mental health, addictions and well-being available 24 hours a day, 7 days a week for post-secondary students. Support available by phone, text, and Facebook messenger.
  • Good Minds - Mohawks of the Bay of Quinte - Mental health and addiction services through a cultural lens for Indigenous children, youth and adults. Mobile services available for children and youth in KFL&A.

H

  • Harbour Light: Salvation Army - An 8 to 16 week residential treatment program for men to address recovery from addiction and concurrent mental health issues. 
  • Heads Up! Early Psychosis Intervention Program - Kingston Health Sciences Centre- Kingston Health Sciences Centre - Interdisciplinary support for people experiencing a first episode of psychosis or have not received treatment for psychosis. Physician referral form (PDF)
  • Healthy Babies Healthy Children - KFL&A Public Health - A voluntary program that supports families with children, prenatal to 6 years of age, in providing the best opportunities for healthy development through family home visiting, service coordination, and referrals.
  • Hope by CAMH - A mobile app that provides information, tools, and crisis resources to support and guide individuals having thoughts of suicide.

I, J

  • Indigenous Healthy Babies Healthy Children - Ontario Native Women's Association  - A voluntary program that supports Indigenous families with children, prenatal to 6 years, in providing the best opportunities for healthy development through family home visiting, service coordination, and referrals.
  • Institute for Advancements in Mental Health - 1-855-449-9949 - Provides supportive counselling, system navigation, and information and education to individuals living with complex mental illness, caregivers, and communities. One-to-one support is available weekdays from a team of mental health counsellors (email support@iamentalhealth.ca) 
  • Integrated Care Hub - Street Health - Kingston Community Health Centre - A safe and welcoming space that provides low-barrier access to harm reduction supplies, consumption and treatment services, basic needs, support, community, and referrals. Available 23 hours a day, 7 days a week.
  • Intensive Community Crime Prevention - One Roof Youth Hub - Connects youth aged 16 - 24 with the highest needs – particularly those who are unwilling or unable to access other community treatment programs – with supports and services to reduce criminogenic risk factors (e.g., prior and current offenses, antisocial personality or behaviours, family conflict, negative peer influences), including clinical therapy, crisis management, and resources and referrals.
  • Jobwell (formerly VOCEC) - Providence Care - Supportive employment model for adults living with persistent mental health challenges. 

K

  • KAIROS - Youth Diversion - Counselling service for youth who are experiencing any level of substance abuse, personally or with a family member. Services are available in different settings, including elementary schools throughout KFL&A and secondary schools in Kingston and Frontenac.
  • Kids Help Phone - 1-800-668-6868 or text CONNECT to 686868 - Professional counselling, information and referrals available 24 hours a day, 7 days a week to help children and youth with problems - big or small. Website includes resources to help with common challenges.
  • Kingston Area Mobile Crisis Rapid Response Team (MCRTT) and Crisis Outreach and Support Team - 911 - These programs are operated in partnership with Kingston Police, AMHS-KFLA Crisis Workers are paired with specially trained front-line officers from the Kingston Police. These teams will respond to emergency and non-emergency mental health-related calls from within the community as a uniformed response (MCRRT), 7 to 4 a.m. 7 days per week, and plainclothes follow up team by appointment (COAST). These teams are dispatched as appropriate to respond and follow up to 911 calls and aim to better support individuals in crisis and divert individuals from emergency rooms where possible.
  • Kingston Community Health Centres - Counselling and therapy services for individuals, couples, youth, and families, as well as group programs to promote skill development related to self-care, wellness, and managing powerful emotions. Intended for those who cannot access services through private benefits or afford fee-based services.
  • Kingston Interval House crisis line - 613-546-1777 or 1-800-267-9445 - 24-hour crisis line, emergency shelter, second stage transitional housing, counselling, and support for women, children and youth who have experienced family violence.
  • Kingston Military Family Resource Centre - Mental health and well-being services and supports for military families, medically-releasing Canadian Armed Forces (CAF) members or medically-released veterans and their families; including walk-in sessions, counselling, self-help groups, and navigation.

L 

  • Lennox & Addington Interval House crisis line - 613-354-1010 or 1-800-667-1010 - 24-hour crisis line, emergency shelter, second stage transitional housing, counselling, and support for women, children and youth who have experienced family violence.
  • Lennox & Addington Mobile Crisis Intervention Team (MCIT) - AMHS-KFLA Crisis Workers and L&A OPP officers work together better support individuals in crisis and divert individuals from emergency rooms where possible, 8:30a.m. to 7:30 p.m., 7 days a week. AMHS-KFLA Crisis Workers provide immediate support to individuals in crisis and referrals to community and agency services. This service is by police referral through 911.
  • LGBT Youth Line - Peer support through telephone, text and chat services. Sunday to Friday 4:00 p.m. to 9:30 p.m.
  • Living Well Southeast Ontario - Evidence-based self-management trainings and workshops for individuals, caregivers, and healthcare professionals to help people live healthier, including workshops on mental health and children’s mental health.

M 

  • Maltby Centre - Mental health services including walk-in counselling clinics, ongoing mental health treatment services (individual, family, group), intensive in-home coaching, crisis intervention, psychoeducational groups (e.g., parenting your anxious child), and access to psychiatry and psychology consultation for clients in service. Manages the centralized triage that includes the Child and Youth Mental Health Program at Kingston Health Sciences Centre.
  • Maltby Centre crisis support - Immediate, professional support for children and youth in crisis. After hours access provided through AMHS-KFLA Crisis Services.
  • Mental Health 101 e-courses - CAMH - Online courses to understand a range of mental health concerns. Courses available in French
  • Mental Health Walk-in Clinic for Transition Age Youth - Maltby Centre - A first-come, first-served counselling session that combines a solution-focused therapeutic conversation and consultation on available service options. 
  • Mental Health and Wellbeing - Arthritis Society - Online learning programs for those with arthritis to learn more about mental health and how to support it. 
  • Métis Healthy Babies Healthy Children - Métis Nation of Ontario - A voluntary program that supports Metis families with children, prenatal to 6 years, in providing the best opportunities for healthy development through family home visiting, service coordination, and referrals.
  • Métis Nations of Ontario - Community wellness, violence against women and children, and mental health and addiction services through a cultural lens, including counselling and specialist services such as psychology, psychiatry, and parent coaching. A 24 hour Mental Health and Addictions Crisis Line is available at 1-877-767-7572.
  • Mind Your Mind - A resource for youth to get information and support for mental health and well-being.
  • Mood Disorders Research and Treatment Service - Providence Care  - Assessment, consultation, and time-limited treatment for adults with complex, treatment-resistant mood disorders and who are experiencing significant functional impairment. Consultation, support, and capacity enhancement for primary care and service providers from other sectors who contribute to the ongoing care of client population in their home community. Physician referral form - Providence Care - South Eastern Ontario Addictions and Mental Health Service access form. 
  • Mother Matters - Women’s College Hospital - An eight week online support group for women with mood and adjustment challenges following the birth of their baby.
  • Motherwise - Addictions and Mental Health Services (KFLA) - A free, confidential service that uses a harm reduction framework to support individuals who are pregnant or parenting children under age 6 who are experiencing addiction issues. Participants do not have to have custody of their children to receive support.

N 

  • Napanee Area Community Health Centre - Counselling and therapy services for individuals, couples, youth, and families, as well as group programs to promote skill development related to self-care, wellness, and managing powerful emotions. Also provides free naloxone, the drug that temporarily reverses an opioid overdose. 
  • National Overdose Response Service (NORS) - 1-888-688-6677 - A harm reduction hotline that provides confidential, nonjudgmental overdose prevention 24 hours per day, 7 days per week. Call before using drugs to connect with someone who will help access emergency support services in the case of overdose or poisoning. Safer drug use education, mental health first aid, and referrals available. 
  • The New Mentality - The Maltby Centre - Youth Advocacy and Support, united through their commitment to eliminating stigma around mental health issues.
  • 9-8-8 Suicide Crisis Hotline – Call or text 9-8-8 – Access to a trained responder to listen without judgement, provide support and understanding, and help find resources to cope, live, and thrive. While the focus of 9-8-8 is suicide prevention, no one who reaches out to the service will be turned away. 9-8-8 is led and coordinated by the Centre for Addiction and Mental Health (CAMH) and funded by the Government of Canada.French language services available

O 

  • One Roof Youth Services Hub (Facebook) - A hub where youth can access services from multiple agencies in one location, including mental health and addiction services.
  • Opioid Substitution Treatment Programs - Substitution treatment for people with an opioid use disorder is available through a number of sites within KFL&A. A complete list is available at the South East Health Line website. 

 P

  • Parenting in KFL&A - Registered nurses answer questions on pregnancy, breastfeeding, infant feeding, normal child growth and development, adjusting to motherhood, parenting, and more. Call 613-549-1154 or 1-800-267-7875, ext. 1555. Or Join the conversation on our Facebook Page to receive daily parenting information about nutrition, breastfeeding, development, pregnancy and more.
  • Parents for Children’s Mental Health (Kingston chapter) - A support group for parents raising children and adolescents with mental health concerns.
  • Peer Support Services of Southeast Ontario - Peer support programs and services for people experiencing mental health and/or addiction concerns.
  • Perinatal Mental Health Service - Psychology Clinic at Queen’s University - Support for new and expecting parents at risk of difficulties with adjustment during the perinatal period as well as those with mild to moderate symptoms of anxiety and/or depression.
  • Perinatal Mood Disorder Support Groups - (Facebook) - Contact Parenting in KFL&A for an up to date list of support groups available in the region.
  • Personality Disorders Service - Providence Care - Group-based speciality care for non-psychotic adults who have a diagnosis of a personality disorder. Consultation, support, and capacity enhancement for primary care and service providers from other sectors who contribute to the ongoing care of client population in their home community. Physician referral form.
  • Postpartum Support International - Online support groups and a toll-free help line to support those experiencing mental health concerns in the perinatal period.
  • PTSD Coach Canada - Veterans Affairs Canada -  A mobile app with information and self-help tools based on current research to help manage symptoms ofPost Traumatic Stress Disorder (PTSD). The non-interactive components of the app can be accessed on the website.  Originally created for military personnel but can be used widely, including by family and friends.
  • Problem Gambling and Gaming Program - Addiction and Mental Health Services-KFLA - Community counselling and treatment to manage gambling, gaming, and process addictions.
  • Psychology Clinic at Queen's - Psychological assessment and treatment services for difficulties with learning, attention, behaviour, communication or other issues that make day-to-day life difficult.

R 

  • Rapid Access Addiction Medicine Clinic - Street Health Centre (Kingston Community Health Centre - A low-barrier, walk-in clinic that provides time-limited medical addiction care, including pharmacotherapy, brief counselling, and referrals to community services. The RAAM clinic is located at the Street Health Centre.  
  • Recovery College - Ontario Shores Centre for Mental Health Sciences - Virtual and in-person courses for learning about managing mental health conditions, strategies for supporting wellness, and discover or rediscover passions, hope, and meaning. The courses are free and open to everyone.  
  • Recovery College - Providence Care - Education and opportunities to support mental health, wellness, and recovery through an adult learning approach. Courses are co-designed and co-delivered by a service provider and a peer facilitator with lived experience of mental health challenges or addictions. Courses are open to people with all levels of education and during all stages of recovery.
  • Regional Outreach-Specialty Mental Health - Providence Care - Assessment and time-limited clinical services for adults with serious mental illness. Consultation, support, and capacity enhancement to support primary care and other providers to contribute to the ongoing care of adults with serious and persistent mental illness.
  • Resolve Counselling Services - A variety of programs and services to support individuals, couples, and families overcome challenges that affect their emotional and social well-being.
  • RiseUp, Kids Help Phone - Text RISE to 686868 - 24 hours a day, seven days a week bilingual e-mental health support service for Black youth. Services are informed by the rich cultures and diverse lived experiences of African, Caribbean, and Black youth and communities

S 

  • Self-help booklet series - Centre for Addiction and Mental Health (CAMH) - A resource for people with intellectual disability that can be used with the support of family members and other supportive adults to help make plans to take care of their mental health during the COVID-19 pandemic. These resources have useful advice for coping with difficult emotions 
  • Seniors Mental Health Behaviour Support Service  Providence Care - Time-limited inter-professional outpatient services to older adults living with dementia, late-onset complex mental health needs, substance use, neurological disorders, and associated changes in behaviour. Consultation, support, and capacity enhancement for primary care and service providers from other sectors who contribute to the ongoing care of client population in their home community. 
  • Sexual Assault Centre Kingston - Free, confidential support services for survivors of recent or historical sexual violence, regardless of gender or identity.
    • Sexual Assault Centre Kingston Crisis Line - 613-544-6424 or 1-877-544-6424 - Confidential and non-judgemental support for survivors and their loved ones provided by volunteers. The Crisis and Support Phone Line covers: KFL&A, Quinte and Area, Cornwall and Area, Kawartha and Area, and North Bay and Area.
  • Sexual Assault Family Violence Program - Kingston Health Science Centre  - Specialized care for victims of sexual assault or violence behaviour. Accessed through the Emergency Department or Urgent Care.
  • Sexual Assault Family Violence Program - Lennox & Addington County General Hospital -Specialized care for victims of sexual assault or violence behaviour. Accessed through the Emergency Department.
  • Smoking Cessation Service - Health Connect Ontario Call 811 – Support, coaching, information, and referrals to help people quit smoking. Available 24 hours a day, 7 days a week. 
  • Street Health Centre - Kingston Community Health Centre - Mental health and substance use services provided through a harm reduction approach for communities marginalized from mainstream health services.
  • Sunshine Call Program Frontenac Kingston Council on Aging - A program to reduce social isolation and loneliness among seniors through daily phone calls with a volunteer. Participating seniors will be introduced to other seniors through a conference call, if interested.

T 

  • Teens About Kids Health: Mental health learning hub - Hospital for Sick Children - Resources to help teens learn how to keep healthy mentally and physically, how to adjust to life with a chronic condition, the signs and symptoms of eating disorders and how to cope with trauma.
  • TeleLink Mental Health - Hospital for Sick Children – A virtual consultation service that connects children and youth, caregivers, and care teams with mental health specialists.  Referrals can be made by child and youth mental health agencies, school boards, family health teams, hospital outpatient programs, youth justice settings, and Indigenous services, and other community-based agencies providing child and youth mental health services. 
    • Public referral form (fax your completed form to 705-384-5808)
    • Indigenous persons referral form (fax your completed form to 226-667-6461) 
  • Telephone Aid Line Kingston - A confidential, anonymous, and non-judgmental volunteer-based support service. 6 p.m. to 2 a.m.
  • Thrive - Kingston Community Health Centre - Kingston Community Health Centre - Support for women who are pregnant or parenting children under 6 years of age, who have struggled with substance use at some time during their life. Children do not need to be in the participant's care. 
  • Together We Conquer Mountains - A parent-run group for parents raising transgender and gender diverse children and youth. 
  • TransFamily Kingston - A peer support group for transgender people, family members, friends and allies.
  • Trans Lifeline -1-877-330-6366 Peer support for transgender people. 10 to 4 a.m.
  • Transgender Clinic - Kingston Community Health Centre - Counselling services for individuals who identify as transgender or intersex and their families, in addition to other gender-affirming medical services.
  • Transitional Age Youth (TAY) Connecter - Youthub - Support and case management for youth with mild, moderate, and severe but stable mental health and addiction issues while they transition from one mental health system to another (child-adult) and/or connect to community supports.
  • Trellis HIV and Community Care (formerly HARS) - Providing stigma-free HIV/AIDS education, Harm Reduction, and support services across Kingston and South Eastern Ontario.

U 

  • Understanding Addiction Support Group - Addiction and Mental Health Services KFLA – Eight online modules with worksheets designed to support those new to accessing services or who are on a waitlist for addiction treatment. 

  • Urgent Care - Kingston Health Sciences Centre - Access to healthcare for people whose injury or illness is not life-threatening but cannot wait for a visit to a family doctor. Open daily from 8 a.m. to 8 p.m.

V

  • Victim Services of Kingston and Frontenac - Immediate, confidential short-term crisis intervention services, practical assistance, information and referral program to victims of crime and tragic circumstance. Manages and delivers the Victim Quick Response Program on behalf of the Ministry of the Attorney General. Available 24 hours per day, 7 days per week.
  • Victim Services of Hastings, Prince Edward, Lennox & Addington - Immediate, confidential short-term crisis intervention services, practical assistance, information and referral program to victims of crime and tragic circumstance. Manages and delivers the Victim Quick Response Program on behalf of the Ministry of the Attorney General. Available 24 hours per day, 7 days per week.

W 

  • We Believe Survivors. Text 613-544-6424 or chat at WeBelieveSurvivors.ca - . A secure online chat and text service that provides emotional support, information, resources, and safety planning techniques to survivors of sexual violence, regardless of gender and/or identity. Available form noon to midnight, 7 days a week.
  • We Matter - An Indigenous youth-led organization committed to Indigenous youth support, hope and life promotion
  • Women's Program - Land O'Lakes Community Services - Assistance and counselling for women who have experienced or are experiencing abuse and/or violence in their lives. Mobile outreach service available in the northern areas of Lennox & Addington and Frontenac Counties.

Y 

  • Youth Addictions Counselling - Addictions and Mental Health Services-KFLA Counselling and psychoeducation for youth in Lennox and Addington secondary schools and community with concerns about their own or someone else’s substance use.
  • Youth Gambling/Gaming/Technology Addictions, Addictions and Mental Health Services-KFLA
  • Counselling for young people and family members to address concerns related to gambling, gaming and technology. Concerns can include the nature of the activity, behaviour as a result of the activity, and the amount of time spent.
  • Youth In Transition Program - Resolve Counselling - Supports for youth who are/were in the care of Family and Children Services to transition to independence.
  • Youth Outreach Worker Program - Youth Diversion - A prevention and intervention program that supports at-risk youth in the Kingston census metropolitan area (including Odessa, Amherstview and Verona) better navigate and connect with services and pro-social opportunities in their communities.
  • Youth Peer Support - Resolve Counselling - Social, emotional, and practical support through skill-building workshops and peer support programs. Youth Peer Support Workers with lived experience of homelessness, substance use, and recovery are matched with youth currently facing these challenges
  • Youth Program - Rural Frontenac Community Services - Assists young people in accessing services to prevent homelessness, including services for mental health and substance use concerns.
  • Youth Wellness Hubs Ontario (YWHO) - A walk-in, low-barrier services for youth aged 12 to 25 in a youth-friendly space. Contact the YWHO site for your area to find out more about the program and services offered through their site.
    • Kingston – One Roof
    • Napanee and Lennox and Addington Youth Hub (Facebook) - Napanee Area Community Health Centre, Frontenac County
    • Rural Frontenac Community Services.
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