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Personal service settings

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Personal service setting

Inspection reports

KFL&A Public Health inspect PSS premises annually to ensure they are following the regulations and the PPS guidelines. View businesses that are inspected by KFL&A Public Health. 

A personal service setting (PSS) is a premise that offers services where there is a risk of exposure to blood or body fluids. Locations include:

  • hairdressing and barbering
  • tattooing and body piercing
  • nail services
  • electrolysis and other aesthetic services

Personal service settings operators

On July 1, 2018, Ontario Regulation 136/18 Personal Service Settings came into effect. This regulation sets operational standards for personal service settings to help protect the public from infection and injury.

Special events

Personal service providers planning to offer services at special events must receive approval from KFL&A Public Health. This includes hairdressing, tattooing, manicures, and pedicures, aesthetics, etc., Complete and submit the Personal Service Settings Special Event Application form at least 14 days before the event.

Face painting, make-up application, temporary henna tattoos

Personal service providers only offering face painting, make-up application, and temporary henna tattoos are not required to submit a special events application. Ensure that you meet the general requirements for your station and follow infection control best practices for face painting and henna.

General requirements for vendors: Face painting, make-up application, and temporary tattoos

Ensure that your work station complies with the setting requirements and safety guidelines:

 

Hand hygiene
  • Vendors must have access to a handwashing station equipped with potable running water, liquid soap and paper towels. Washing hands with soap and water should be performed when hands are visibly soiled.
  • Alcohol-based hand sanitizer (ABHR) must contain 70 to 90 percent alcohol, non-expired and labelled with a natural product number (NPN). ABHR may only be used on hands that are visibly clean
  • Hand hygiene should be performed:
    • Before and after each client
    • Before putting on gloves, and after removing gloves
Cleaning and disinfection
  • If re-usable instruments or equipment is used, there must be a designated reprocessing sink to clean and disinfect items for re-use.
  • Cleaning requires using water, soap and mechanical action (i.e., scrubbing) to physically remove contaminants (e.g., blood/bodily fluids, debris). This step must be performed before disinfection.
  • Disinfectant products:
    • Must have a Drug Identification Number (DIN) or Natural Product Number (NPN) issued by Health Canada. Ensure to follow the manufacturer’s instructions for use, including dilution and contact times
    • For ease of use, select ready to use disinfectants that do not require mixing of chemicals with water
    • Do not use expired disinfectant products
    • Refer to the Disinfectant Table to determine the appropriate level of disinfection
Waste collection and disposal
  • Do not dump wastewater onto the ground surface
  • Wastewater must be disposed of in a sanitary manner. Contact the local municipality for guidance on disposing wastewater
  • Arrange for solid waste collection and removal
Cosmetic safety guidelines
  • Ensure cosmetic products are in compliance with Health Canada’s Ingredient Hotlist
    • Cosmetics containing prohibited ingredients must never be used
    • Cosmetics containing restricted ingredients have warnings and cautionary statements and must be used accordingly.
    • Check the Health Canada public advisory for any cosmetic product recalls and safety alerts
Client safety guidelines
  • Clean client’s skin before applying product
  • Do not apply product directly on non-intact skin (i.e., open wounds, cuts, rashes).
  • Products must be safe for human skin
Infection control guidance: Face painting & make-up application

Personal service providers planning to offer services at special events must receive approval from KFL&A Public Health. This includes hairdressing, tattooing, manicures and pedicures, aesthetics, etc. Complete and submit the Personal Service Settings Special Event Application form at least 14 days before the event.

Please adhere to the following infection prevention and control best practices for face painting & make-up application:

 

Equipment and Supplies
  • Whenever possible, use single-use disposable applicators and palettes
  • Do not double-dip (i.e., applying product on the client’s skin and then use the same applicator to get more product). Ensure product is dispensed in a sanitary manner to protect bulk supplies of paint (and other face-painting products) from contamination:
  • Pre-portioning product into smaller amounts for each client
  • Use container where paint product can be squeezed or pumped out
Cleaning and Disinfection
  • Re-usable brushes must be cleaned and disinfected after each use. Brushes must be immersed in an intermediate level disinfection.
  • An example of intermediate level disinfectant is 70 to 90 percent isopropyl alcohol immersed for 10 minutes.
  • Workstation (e.g., tables, chairs) should be cleaned and disinfected after each client and as often as necessary using a low-level disinfectant product
  • Refer to the Disinfection Table under General Requirements – Cleaning and disinfection
Cosmetic Safety
  • Use cosmetics only as intended and as directed by the manufacturer. A “non-toxic” label may not indicate that it is safe to use on the skin (e.g., Acrylic paint may be non-toxic, but it is not intended to be used on the skin)
Infection prevention and control guidance: Black henna temporary henna tattoos

Please adhere to the following infection prevention and control best practices for temporary henna tattoos:

Cosmetic Safety
  • Para-phenylenediamine (PPD) is a restricted ingredient listed under Health Canada’s Ingredient Hotlist and is not permitted as an ingredient in products intended for use on the skin as it can cause serious adverse reactions.
  • Visit Health Canada for more information on Black henna temporary tattoos.
  • If you or someone you know experiences an adverse skin reaction from a “black henna temporary tattoo” and wish to report the incident to Health Canada, please submit an incident report online.
Cleaning and Disinfection
  • Do not re-use leftover henna cones on multiple clients (i.e., using leftover product from a previous client for a new client). Cones with leftover product should be discarded and a new cone should be used for a new client.
  • Workstation (e.g., tables, chairs) should be cleaned and disinfected after each client and as often as necessary using a low-level disinfectant product
  • Refer to the Disinfection Table under General Requirements – Cleaning and disinfection

Applications

Notice must be provided to the medical officer of health at least 14 days before beginning operations if you are:

  • intending to operate a new personal service setting.
  • expanding the services offered at your personal service setting.
  • reconstructing or renovating your existing personal service setting (beyond routine maintenance).

Resources 

  • Infection prevention and control best practices for personal services settings
  • Accidental exposures to blood and body fluids in personal service settings
  • High level disinfection in personal service settings 
  • Sterilization in personal service settings 

Reprocessing

As per Public Health Ontario’s Guide to Infection Prevention and Control in Personal Service Settings, 3rd edition section 4 – Reprocessing of Equipment and Instruments, Reprocessing refers to the process (e.g., cleaning, disinfection, packaging, sterilization) of rendering potentially contaminated reusable equipment and instruments safe and effective for use. This document  describes these critical elements and methods of cleaning, disinfection and sterilization, including the safe handling, monitoring, transportation, and biological decontamination of contaminated equipment and instruments.


Personal service setting clients

How to choose a personal service setting

Ask questions about the procedure you are hoping to have completed. If the employee does not want to answer your questions, or does not make infection control steps a priority, consider choosing another business.

If you have any symptoms of infection or develop a rash after receiving a personal service, see your health care provider immediately.

Resources

  • Disinfectant table - Public Health Ontario
  • Ingredient Hotlist - Health Canada
  • Recalls and safety alerts - Government of Canada

 

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